User Policy

RestaurantFlow's User Policy and Terms of Service

1. Service Usage

The RestaurantFlow platform provides restaurant management tools, including QR code generation, online ordering systems, and analytics.

Users have the right to use our services only for lawful purposes and must not cause harm to other users or the system.

2. Account Security

  • Users are responsible for their account security
  • Users must not share their password with third parties
  • Users must immediately notify us of any suspicious activity
  • We are not responsible for loss of account security

3. Content Responsibility

Users are responsible for content they upload, including restaurant menus, photos, and other information.

Users must not upload content that:

  • Causes physical or moral harm to others
  • Covertly or openly violates copyrights
  • Contains illegal, hateful, or offensive material
  • Covertly or openly violates others' privacy

4. Payment Policy

RestaurantFlow services are available on a monthly or annual subscription basis.

Payments are made in advance and are non-refundable, except in the following cases:

  • Prolonged service unavailability (24+ hours)
  • Loss of user data due to our technical error
  • Significant deterioration in service quality

5. Data Processing

We collect and process user data only for the purpose of providing services and uphold privacy principles.

Users have the right to:

  • Request verification of their personal data
  • Request correction or deletion of data
  • Restrict data processing
  • Request data portability

6. Service Restrictions

We reserve the right to restrict or terminate user access to the service in the following cases:

  • Violation of rules or terms
  • Threat to system security
  • Causing harm to other users
  • Payment cancellation or defaults

7. Support and Contact

We offer support daily in 24/7 mode. Contact our team:

Email: [email protected]

Phone: +995 32 123 45 67

Live Chat: Available on website

Working Hours: 24/7

8. Policy Updates

We reserve the right to change this policy at any time. We will notify you of changes via email or website notification.

Continuing to use the service after policy updates means acceptance of the new terms.

Last updated: 06.12.2025